PROCESSING & DELIVERY HOURS:
We process, ship and deliver packages Monday through Friday. We do not offer delivery or shipping on Saturdays, Sundays or Holidays.
Some items will not ship until a later date as indicated in the product description. Please make note of any products with future ship dates mentioned on the online product posting.
SHIPPING & HANDLING FEES:
Shipping and handling fees depend upon the method of delivery. All standard delivery orders include a handling fee and applicable shipping charges. When you fill out the online order form and select a method of delivery, our system automatically calculates and displays the shipping charges for your review.
SharksProsShop.com will ship P.O. Box orders through USPS First Class. These shipments are not tracked door to door. Please allow 7-10 business days for delivery.
PACKAGING & DELIVERY:
Orders are shipped in corrugated boxes or poly-mailers with a UPS Shipping label on them. There will be a copy of the receipt inside the package with your order. If customers are buying items as gifts, they can request that the receipt not be included in the package. Any and all packages that are shipped Standard UPS Ground are typically left at the door, porch, or gate at the UPS driver’s discretion. sharksproshop.com does not have any control in the discretion of the UPS driver.
- Standard Delivery - 3 to 10 business days. Orders shipped using Standard Delivery will ship with UPS Ground or USPS Priority Mail. These will arrive within 3-10 business days from the shipping date.
- 2nd Day Delivery - 2 to 3 business days. Orders shipped using 2nd Day delivery will ship via the UPS 2nd Day service and will arrive in two business days from the shipping date. There may be rare instances when this service takes three business days, depending on the destination entered by the customer.
- Overnight Delivery - One business day. Orders will ship via UPS Overnights and will arrive in one business day from the shipping date.
INTERNATIONAL SHIPPING & DELIVERY
We can now ship to most countries from SJ Team Shop. We will ship either Postal Service or UPS International. Please email your order with the items, colors and sizes you would like to email@example.com. We will respond with the services available, costs and approximate delivery times. We will then send you an invoice with the items requested and the shipping costs. Please pay from the emailed invoice. The recipient is the importer of record and must comply with all laws and regulations of the destination country. You are responsible for all import fees, customs fees, duties & taxes. Note that estimated shipping & delivery times do not include the time it takes to clear customs.
CANADIAN ORDERS - ABOUT CUSTOMS, DUTIES & TAXES:
When ordering SharksProShop.com merchandise, you’re responsible for assuring the product can be lawfully imported to Canada.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped to Canada may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of a Canadian shipment may be subject to such import taxes, customs duties and fees, which are charged once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; SharksProShop.com has no control over these charges and can't predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
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