Sharks Pro Shop Return Policy

At the Sharks Pro Shop we want to make returns easy and hassle free.

Return Requirements:

• Returns are accepted within 30 days of receipt.
• Items must be unused, in their original packaging, and with all tags attached
• The following Item are not returnable:
• Clearance and Final Sale Items
• Earrings
• Custom Items

Return Process

• We offer a pre-paid return shipping label for your convenience.
• To start your return please visit our Returns Portal - You will need your order number and shipping zip code to complete the returns process.
• Any returned products that is damaged or in unsellable condition by customer misuse, and is missing parts may result in the customer being charged a higher restocking fee or may not be issued a replacement or a refund based on the condition of the product.

Refunds and Exchanges:

• Refunds will be processed within 5-7 business days after we receive the returned item and will be issued to the original payment method. Shipping costs are non-refundable except for items that are defective or incorrect.
• We offer size only exchanges where inventory permits. In the return process you will have the option to select an exchange if available. Exchange items are shipped within 5 days of receiving your return at our warehouse.

If you have any questions or encounter any issues processing your return please contact our customer service team for assistance.